Magicvision Reviews

4.75 Rating 212 Reviews
92% of reviewers recommend Magicvision
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Phone:
0207 253 9936

Email:
sales@magicvision.eu

Location:
198 City Road

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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95%
"Appalling customer service. I called them as I wanted to discuss a fault with a product I had bought. it was outside the returns policy by a month but I explained it was faulty. I was told I could not speak to anyone and I needed to email them. I confirmed the email address with them and emailed the issues I had experienced with the machine. 1 week later and no response. I called again and spoke to another member of staff who informed me they were busy and get hundreds of emails a day. The upshot is that they then practically accused me of lying and passed on the manufacturers details. They were clearly not interested in dealing with it themselves. I would never use his company again and would certainly not recommend them."
Posted 2 months ago
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"Good price, swift delivery. But heaven help you if anything goes wrong. No response to phone calls and emails. Had to visit shop in person. I had no reason to lie and would have kept products happily (a Panasonic radio) if it had worked. I own lots of great Panasonic items. However here was a regular - every couple of days - but intermittent fault. They did all but call me a liar to my face rather than admit any kind of responsibility. I've a BSc and run a recording studio so not exactly unfamiliar with electrical equipment. I try and support local businesses but you don't get this attitude from John Lewis. If you want it fast then use them. If you want it to work and get honest and decent aftersales service, avoid like the plague."
Posted 7 months ago
"Not received Headset yet"
Posted 8 months ago
"After a telephone call to magic vision to check if they had stock of Seiko skx diver, they confirmed they had.I filled out the order form with telephone number and delivery details and promptly paid awaiting delivery.The following day i was sent a email to say the watch was damaged and would be returned to their supplier Not even a phone call or offer another watch was given,Just a email. With so much online competition this service is very poor .From a very disappointed ex customer who will not be returning"
Posted 10 months ago
"Awful company. Ordered a set of wireless headphones but they sent the wired version instead - blaming 'supplier errors'. They provided a postage stamp to send them back, and then ignored all of my emails regarding the refund. I have now had to escalate the claim via PayPal to sort out. Avoid!"
Posted 1 year ago
Magicvision is rated 4.75 based on 212 reviews